Trained agents call, qualify and book your leads, collect a deposit at booking so patients arrive committed, and handle confirmations, reminders, rebooked cancellations and no-show recovery.
The honest math
Here is one real week in our call center:
Most leads never pick up the first time, so we work every channel. When they do answer, more than one in three conversations becomes a booked consult.
What’s included
- Live agents who call, qualify and book your leads.
- Deposits collected at booking, so patients show up committed.
- Confirmations and reminders before every appointment.
- Rebooking for cancellations.
- No-show recovery, so a missed appointment doesn’t become a lost patient.
- Scripts trained on your clinic’s treatments and offers.
Your side of the phone
We fill the calendar; you keep it open. The system works best when you answer your phone, keep appointment availability open, approve offers and pages quickly, and fund ad spend consistently.
Thuy, a MedSpa MAX client, had 26 consultations booked with deposits and closed 20 of them, at a $1,200 average order value.
See the whole system: all four steps.
Common questions
Why collect a deposit at booking?
A deposit turns a maybe into a commitment. Patients who put money down are far more likely to show up.
Does the call center replace my front desk?
No. It handles new-lead follow-up and booking so your front desk can focus on the patients in front of them.
What happens when someone no-shows?
We reach out quickly to rebook, rather than letting the lead go cold.
See what a fuller calendar looks like.
Book a demo and we’ll walk through how leads would be followed up, booked and confirmed for your clinic.
Book a demo